Each agent starts from an accelerator, so a use case is on live calls in about one month.
Accelerators
Live in one month
inventory_2
Ready in the acceleratorDay 1
checkThe call flow and prompts for the use case
checkThe fixed opening: right person, who is calling, AI and recording disclosure
checkOutcome tags and the number it is measured by
checkIntegrations for telephony, WhatsApp, SMS, CRM and ticketing
checkA test set of calls for the common situations
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handshake
Done with youWeeks 1 to 4
checkYour numbers and telephony connected in each market
checkAPIs to your card, loan, paylater, policy or core system
checkYour approved script, product rules and languages
checkCompliance and information-security sign-off
checkStaging tests on your data, then the first live calls
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Live in one month
2 weeks
when your systems are on standard integrations and the script is already approved
1 month
the usual case: one or two system APIs and a compliance review
2 months
when a core system needs a new API or the security review runs long
See it on one of your use cases
A 30-minute session: a live call with the agent, then a walk through one use case of yours, such as paylater reminders, card activation or a KYC review.