Tilicho Labs
25 accelerators

E-commerce and travel use cases

Each agent starts from an accelerator, so a use case is on live calls in about one month.

Accelerators

Live in one month

Ready in the acceleratorDay 1
  • The call flow and prompts for the use case
  • The fixed opening: who is calling, why, AI and recording disclosure
  • Outcome tags and the number it is measured by
  • Integrations for telephony, WhatsApp, SMS, Shopify, CRM and ticketing
  • A test set of calls for the common situations
Done with youWeeks 1 to 4
  • Your numbers and telephony connected in each country
  • APIs to your order, shipping, booking and payment systems
  • Your approved script, return policy, fare rules and languages
  • Information-security sign-off
  • Staging tests on your data, then the first live calls
Live in one month
2 weeks
when your store is on standard integrations, such as Shopify, and the script is already approved
1 month
the usual case: one or two system APIs, such as the shipping system and the booking engine
2 months
when a system such as an ERP needs a new API or the security review runs long

See it on one of your use cases

A 30-minute session: a live call with the agent, then a walk through one use case of yours, such as COD confirmation, failed-delivery calls or a flight schedule change.