Tilicho Labs
23 accelerators

Consumer durables use cases

Each agent starts from an accelerator, so a use case is on live calls in about one month.

Accelerators

Live in one month

Ready in the acceleratorDay 1
  • The call flow and prompts for the use case
  • The fixed opening: who is calling, why, AI and recording disclosure
  • Outcome tags and the number it is measured by
  • Integrations for telephony, SMS, email, CRM and ticketing
  • A test set of calls for the common situations
Done with youWeeks 1 to 4
  • Your numbers and telephony connected
  • APIs to your product registry, service, inventory and billing systems
  • Your approved script, error codes, plans and languages
  • Information-security sign-off
  • Staging tests on your data, then the first live calls
Live in one month
2 weeks
when your systems are on standard integrations and the script is already approved
1 month
the usual case: one or two system APIs, such as service and inventory
2 months
when a system such as SAP needs a new API or the security review runs long

See it on one of your use cases

A 30-minute session: a live call with the agent, then a walk through one use case of yours, such as the service helpline, technician assist or protection plan renewals.

Write to
sharada@tilicho.in