AGENTS
Agents for every function of the business.
171 agents, each with the work it does, the systems it touches and the number it is measured on. Each one is adapted to your process, your systems and your people.
Card delivery confirmation
Confirms the address and books a delivery slot before dispatch. Rebooks cards the courier returned.
See how it works →Card activation
Calls after delivery and guides the customer through activation and PIN set in your app.
See how it works →Payment due reminders
States the total due, the minimum due and the date, and sends the payment link.
See how it works →EMI conversion and limit offers
Explains the offer to eligible customers and records consent.
See how it works →Transaction confirmation
Asks the customer to confirm an unusual transaction and raises a block request if they do not recognise it.
See how it works →Pre-due reminders
Confirms the debit date and amount, starting with customers who bounced recently.
See how it works →Bounce-day calls
Takes a dated promise to pay and sends the payment link during the call.
See how it works →Promise follow-up
Reminds on the promise morning and calls again if the date passes.
See how it works →Callback and field-visit booking
Books a collector's call or visit for accounts past 30 days.
See how it works →Re-KYC
Calls before the periodic update falls due and follows up until it is complete.
See how it works →Video KYC scheduling
Books the video KYC slot, reminds the customer and rebooks no-shows.
See how it works →Incomplete applications
Tells applicants who stopped midway what is pending and sends the link to resume.
See how it works →Auto-debit mandate setup
Follows up customers whose mandate registration is pending or has failed.
See how it works →Welcome calls
Confirms the product, the amounts and the dates after onboarding, and flags mismatches.
See how it works →Enquiry qualification
Calls each enquiry within minutes and asks your qualifying questions.
See how it works →Document follow-up
Tells the applicant which documents are pending and collects them on WhatsApp.
See how it works →Pre-approved offers
Presents top-up and personal loan offers to eligible customers and records consent.
See how it works →Statements and closure requests
Takes requests for statements, interest certificates and foreclosure letters.
See how it works →Pre-issuance verification calls
Confirms the customer understands the premium, the paying term and the benefits.
See how it works →Renewal reminders
Calls before the due date and through the grace period, and sends the renewal link.
See how it works →Lapsed policy revival
Explains what revival needs and books an advisor's call.
See how it works →Claim intimation and status
Registers the claim, lists the documents needed and answers status questions.
See how it works →Fixed deposit maturity
Takes the renew or pay-out instruction before the maturity date.
See how it works →SIP bounce follow-up
Tells the investor the instalment failed and sends the link to pay or restart.
See how it works →Dormant account reactivation
Explains what reactivation needs and sends the link.
See how it works →Inbound account queries
Answers questions on dues, dates, balances and request status at any hour.
See how it works →Complaint status
Reads the ticket, tells the customer where it stands and escalates overdue ones.
See how it works →Feedback after service
Calls after a branch visit or a closed request and records the rating and the reason.
See how it works →Product and warranty check at the helpline
Finds the registered product, checks the warranty and open tickets, and takes the call forward.
See how it works →Service request booking
Raises the ticket and books a technician slot during the call.
See how it works →Error-code troubleshooting
Walks the customer through the fixes they can do for the error on the display.
See how it works →Ticket status
Reads the ticket and tells the customer where it stands, at any hour.
See how it works →Visit rescheduling
Moves a technician visit to a slot that suits the customer.
See how it works →Repeat-complaint escalation
Spots a second complaint on the same product and routes it to a senior engineer.
See how it works →Technician assist
The technician says the customer's number and gets the history, likely faults and part stock.
See how it works →Visit confirmation
Confirms the visit the day before and tells the customer what to keep ready.
See how it works →Out-of-warranty estimate approval
Sends the estimate with a payment link and takes approval before work starts.
See how it works →Pending-part revisit
Tells the customer when the part arrives and books the revisit.
See how it works →Extended warranty and AMC renewal
Calls before the warranty ends and offers the plan priced for the model and its age.
See how it works →AMC renewal reminders
Calls before an AMC lapses and sends the renewal link.
See how it works →Product registration and warranty activation
Calls new buyers who have not registered and activates the warranty during the call.
See how it works →Plan payment follow-up
Follows up a sent payment link that has not been paid.
See how it works →Delivery and installation booking
Confirms the delivery date and books installation with the address and site details.
See how it works →Demo after installation
Books a demo, or walks the customer through the first use on the call.
See how it works →Accessories and consumables
Offers filters, descaler and dishwasher salt when they are due, and sends the order link.
See how it works →Dealer reorder and schemes
References the last order, suggests stock for the season and explains the active scheme.
See how it works →Dealer claim status
Answers dealers on replacement, display and scheme claims from the claims system.
See how it works →Feedback after service
Calls after a closed ticket and records the rating and the reason.
See how it works →Detractor callback
Calls back customers who gave a low rating and books a fix or a senior call.
See how it works →Exchange and upgrade offers
Calls owners of older products with the exchange value and the upgrade options.
See how it works →Recall and safety notices
Tells affected owners about a recall and books the free inspection or replacement.
See how it works →Admissions enquiry follow-up
Calls every enquiry within minutes, qualifies course, intake and budget, and books a counselling session or campus visit.
See how it works →Counselling and campus visit booking
Books, confirms and reschedules counselling sessions and campus visits, and reminds the day before.
See how it works →Open day and admission event invitations
Invites enquiries to an open day or an admission event and records who is coming.
See how it works →Application and fee completion
Calls applicants who stopped midway and helps finish the form, the documents and the fee before the deadline.
See how it works →Document collection follow-up
Tells admitted students which documents are still missing and how to submit them.
See how it works →Offer acceptance and seat confirmation
Calls students with an offer and sends the seat-confirmation fee link before the offer lapses.
See how it works →Fee reminders
Calls before and after a fee due date with the amount and the payment link.
See how it works →Instalment plans
Explains the instalment options and sets up the plan the parent chooses.
See how it works →Scholarship and financial-aid document follow-up
Tells students which scholarship or education-loan documents are pending and the last date.
See how it works →Fee receipt and refund status
Answers questions on receipts, refunds and payments from the fee system.
See how it works →Student and parent helpline
Answers on fees, timetable, results, hostel and transport, at any hour, in the caller's language.
See how it works →Hostel and accommodation
Answers hostel questions, takes room requests and raises maintenance complaints.
See how it works →Certificates and document requests
Takes requests for bonafide certificates, transcripts and duplicate marksheets and gives the status.
See how it works →Absence alerts
Calls the parent when a student is marked absent and records the reason.
See how it works →Parent-teacher meeting booking
Offers PTM slots from the teacher's calendar and books one for each parent.
See how it works →Transport changes and delays
Tells parents about a bus delay or a route change, and takes stop-change requests.
See how it works →Exam and result notifications
Tells students the exam schedule, hall-ticket dates and when results are out.
See how it works →Re-registration for the next term
Calls students who have not re-registered and sends the link and the fee.
See how it works →At-risk student check-ins
Calls students with low attendance or marks and books time with a counsellor or mentor.
See how it works →Alumni updates and events
Updates alumni city and employer and invites them to reunions and talks.
See how it works →Alumni giving
Calls alumni about a scholarship fund or a campus project and sends the donation link.
See how it works →Trial-class follow-up
Calls after a free trial class, answers on the batch and the fee, and sends the enrolment link.
See how it works →Course subscription renewal
Calls before a subscription or course access ends and sends the renewal link.
See how it works →Batch start and class reminders
Reminds learners of the batch start, live classes and mock tests, and records who will attend.
See how it works →Order and delivery calls
Confirms COD orders before dispatch and calls when a delivery fails, so fewer parcels return.
See how it works →Cash-on-delivery order confirmation
Calls each COD order before dispatch to confirm the item, the amount and the address.
See how it works →COD to prepaid conversion
Offers a payment link before dispatch, so nothing is collected at the door.
See how it works →Failed-delivery (NDR) rescheduling
Calls when the courier marks a failed delivery and books a new date or corrects the address.
See how it works →Delivery delay updates
Tells the customer an order will be late, with the new date, before they call to ask.
See how it works →Return and exchange pickup
Takes the reason, offers an exchange where stock allows, and books the pickup.
See how it works →Refund status
Tells the customer where the refund stands and when it will reach them.
See how it works →Damaged or wrong item
Takes photos on WhatsApp, raises the claim and arranges a replacement or a refund.
See how it works →Abandoned cart recovery
Calls customers who agreed to calls, answers what stopped the checkout and sends the link.
See how it works →Payment failed follow-up
Calls when a payment fails at checkout and sends a fresh payment link.
See how it works →Helpline for orders and bookings
Answers on order status, returns, refunds and booking changes, at any hour.
See how it works →Order status
Reads the order and the courier tracking and tells the customer where the parcel is.
See how it works →Order changes and cancellation
Changes the size, address or delivery date, or cancels the order before it ships.
See how it works →Seller support for marketplaces
Answers sellers on orders, returns, listing status and payouts.
See how it works →Travel booking support
Confirms bookings, chases pending payments and documents, and calls when a schedule changes.
See how it works →Booking confirmation and reconfirmation
Confirms the booking after purchase and reconfirms the details before travel.
See how it works →Pending payment on a held booking
Calls before a held booking expires and sends the payment link.
See how it works →Seat, meal and insurance add-ons
Offers seats, meals or travel insurance and adds only what the traveller agrees to.
See how it works →Visa and document reminders
Reminds travellers of visa, passport and ID requirements and collects what is missing.
See how it works →Schedule change and rebooking
Calls when a flight, train or bus time changes and rebooks from the options available.
See how it works →Trip cancellation and refund
Cancels a booking, or calls when the operator cancels, and states the refund under the fare rules.
See how it works →Hotel overbooking relocation
Calls the guest before arrival when the hotel is overbooked and moves the stay to a comparable hotel.
See how it works →Review and feedback calls
Calls after delivery or the trip and records the rating and the reason.
See how it works →Loyalty points reminders
Tells customers about points close to expiry and how to use them.
See how it works →Repeat purchase and rebooking offers
Calls when a product is due for reorder or a trip is likely to repeat, with an offer and a link.
See how it works →Dealer and distributor order desk
Takes reorders, checks stock and schemes, gives order status and dispatch dates, and reminds about overdue invoices.
See how it works →Scheme and promotion calls
Tells dealers about the active scheme, where they stand against the next slab, and takes the order that gets them there.
See how it works →Overdue invoice reminders
Calls dealers with overdue invoices, states the amount and the days, and sends the payment link.
See how it works →New product launch calls
Tells dealers about a new product, its price and the launch offer, and takes the opening order.
See how it works →Dealer onboarding documents
Tells a new dealer which documents are pending, such as GST certificate and cancelled cheque, and how to send them.
See how it works →Dealer stock and secondary sales check
Asks dealers for closing stock and what sold this month, so the next order and the forecast are right.
See how it works →Contractor loyalty programme
Answers on points balance and redemption, enrols new contractors and registers their purchases.
See how it works →Site enquiry follow-up
Calls homeowners and builders who enquired, confirms the site and the need, and passes the lead to a dealer or contractor.
See how it works →Contractor meet invitations
Invites contractors to a product meet or training in their town and records who is coming.
See how it works →Service and spare parts desk
Logs a breakdown against the asset and its AMC or warranty, books the technician, and checks spare-part stock and price.
See how it works →Installation and commissioning scheduling
Confirms the site is ready, books the installation and commissioning visit, and reminds the day before.
See how it works →AMC and warranty renewal
Calls customers before AMC or warranty ends and sends the renewal quote and payment link.
See how it works →Preventive maintenance reminders
Calls before a scheduled maintenance visit, confirms the date and the person on site.
See how it works →Service visit feedback
Calls after a technician visit, confirms the equipment is running and records the rating.
See how it works →Supplier and logistics follow-up
Gets POs acknowledged, confirms delivery dates, records delays and collects transporter and vehicle details.
See how it works →Transporter and gate-entry coordination
Confirms vehicle, driver and arrival time with the transporter and books the gate-entry and unloading slot.
See how it works →Vendor document collection
Tells suppliers which documents are pending, such as test certificates or e-way bills, and how to send them.
See how it works →Rejected material and returns
Tells the supplier about a rejected lot, the reason and the quantity, and books the return pickup.
See how it works →Delivery confirmation with customers
Calls the customer after dispatch, confirms the material arrived in full and records any shortage or damage.
See how it works →Shift and attendance line
Contract workers call to report absence or a shift change in their language, and the supervisor is told.
See how it works →Safety incident reporting line
Takes near-miss and incident reports by phone at any hour and hands injuries and emergencies to a person at once.
See how it works →Toolbox talk and training reminders
Reminds workers of toolbox talks, safety training and certificate renewals, and records who will attend.
See how it works →B2B enquiry qualification
Calls new enquiries for distributorship or project supply, confirms the need, volume and location, and books the sales team.
See how it works →RFQ and quotation follow-up
Calls buyers after a quotation, answers on specs and delivery, and records the decision date or the order.
See how it works →Trade show lead follow-up
Calls visitors from a trade show within days, confirms their interest and books a visit or a demo.
See how it works →Circulars and notices
Answers any question about what the college has announced, with the circular it came from. New circulars are added by the office; the agent follows.
See how it works →Timetable and exam schedule
Tells a student or faculty member where to be and when, for classes, exams and invigilation, by section and department.
See how it works →Admissions enquiry
Answers admission questions at the counter and on the website, in Telugu, Hindi and English, and records the enquiry for follow-up.
See how it works →Course plan and question bank builder
Builds a course plan, unit-wise question banks and assessments mapped to course outcomes, for the course a faculty member teaches this semester. Built on the faculty programme day.
See how it works →Assessment and rubric builder
Produces question papers with a blueprint, rubrics for open-ended questions and model answers, in the college's paper format.
See how it works →Study companion
Explains a topic from the student's own course material, sets practice questions and checks answers. Built in the student workshop on the student's own course.
See how it works →Lab manual assistant
Walks a student through an experiment, its precautions and expected results, and prepares them for the viva.
See how it works →Placement preparation
Runs mock interviews against a real job description, reviews resumes and explains what a company's past rounds looked like.
See how it works →Internship and project guide
Answers process questions on internships and projects and helps students draft abstracts and reports in the required format.
See how it works →Fees and scholarships
Answers fee and scholarship questions and tells a student what to submit and by when.
See how it works →Hostel and transport
Answers hostel, mess and bus questions, including for parents in Telugu and Hindi.
See how it works →Exam cell assistant
Explains exam regulations and procedures and points to the right form, so the exam cell counter handles exceptions only.
See how it works →Library and research
Finds what the library holds on a topic, explains journal access and helps with citations in the required style.
See how it works →Research proposal assistant
Helps faculty draft proposals in the funder's format and answers questions on the college's research and IPR policies.
See how it works →Accreditation evidence finder
Finds the evidence for a criterion in minutes, quotes it with the file, and lists what is missing.
See how it works →NEP and syllabus mapping
Compares the college's syllabus with NEP guidelines and model curricula and drafts the mapping for the academic council.
See how it works →Faculty handbook and leave rules
Answers HR and leave questions for faculty and staff and points to the right form.
See how it works →Grievance and helpdesk routing
Takes a complaint, tells the student the process and routes it to the right committee or office with a reference number.
See how it works →Anti-ragging and student welfare
Gives students and parents the policy, the contacts and the steps, confidentially, in three languages.
See how it works →Parent information desk
Answers the questions parents ask most, in Telugu, Hindi and English, on the college website or WhatsApp.
See how it works →Alumni and events
Answers alumni questions, drafts event communication and finds past event details.
See how it works →Department FAQ
A copy of the student-facing agents per department, grounded on that department's own documents. Built on large campuses.
See how it works →Campus services and facilities
Answers day-to-day campus questions that otherwise reach the office counter.
See how it works →Attendance and at-risk students
Flags students below attendance and marks thresholds, by department and section, and sends the weekly list to heads and mentors. Feeds the parent-update calls.
See how it works →Results analytics
Pass rates, subject-wise trends and comparisons across years and sections, with charts for the academic council.
See how it works →Outcome attainment calculator
Computes course and programme outcome attainment from question-wise marks, in the NBA format, every semester.
See how it works →Placement analytics
Placement status by department and batch, company-wise history, and lists of eligible and unplaced students for the next drive.
See how it works →Admissions funnel
Conversion from enquiry to admission by programme, source and counsellor, with the daily follow-up list for the voice agent.
See how it works →Fee dues and reconciliation
Produces outstanding dues by student, reconciles receipts with the bank statement and prepares the reminder list for the voice agent.
See how it works →Accreditation data compiler
Pulls the numbers NAAC and NBA ask for from the ERP exports into the required tables, with the source of each figure.
See how it works →Timetable and room allocation
Generates a clash-free timetable and room allocation from the constraints and re-plans when a room or faculty member changes.
See how it works →Faculty workload
Computes teaching load per faculty member against norms and proposes balanced assignments for the next semester.
See how it works →Hostel occupancy and mess planning
Occupancy and vacancy by block, mess headcount forecasts and allotment lists for the new batch.
See how it works →Library usage and procurement
Usage by department and title, syllabus coverage gaps, and a procurement list with justification for the committee.
See how it works →Alumni outreach segmentation
Builds call and mail lists by batch, city and company for meets, mentoring and fundraising, and feeds the voice agent.
See how it works →Admissions follow-up
Calls every enquiry within a day in Telugu, Hindi or English, answers first questions, books a campus visit or counselling slot, and records the outcome.
See how it works →Fee reminders
Reminds students or parents of dues, records a promise date or a dispute, and hands disputes to the office.
See how it works →Exam and event notifications
Calls or messages every affected student on a change, confirms receipt, and reports who could not be reached.
See how it works →Parent updates on attendance
Calls parents of students below threshold, states the attendance and the requirement, and books a mentor call if the parent asks.
See how it works →Placement drive calls
Informs eligible students of a drive, confirms attendance, and reminds the night before.
See how it works →Alumni and fundraising calls
Invites alumni to meets and mentoring, records interest and pledges, and hands warm leads to the alumni cell.
See how it works →Inbound enquiry line
Answers the admissions phone line outside office hours and at peak season, answers first questions and books visits.
See how it works →Business intelligence agent
Ask the warehouse in plain language. The agent plans the query, runs it against governed data, and returns the answer with the chart and the caveats.
See how it works →Commerce and storefront agent
A conversational storefront: discovery, recommendations, configuration, cart and post-purchase, grounded in the live catalogue and order systems.
See how it works →Customer experience agent
Front-line support that resolves cases. Reads the knowledge base and the account, takes the action it is allowed to, and hands off when it should not.
See how it works →Operations and knowledge agent
Turns scattered documents, SOPs and systems into one place to ask and act: triage, drafting, lookups and routine execution, under policy.
See how it works →Voice agents are live today.
EaseMyTrip, MyRepublic and Religare Finvest run our voice agents. Hear ten calls from production, with transcripts.
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