WHAT WE DO

From AI pilots to an AI-native operating model.

We redesign how each process runs, put agents into the work and run them with you: a named owner for every result, and a cost per task for every agent.

01Where agentic AI is going

Every company will run on agents. The ones that redesign their work first will run better.

  1. 01

    Agents now do the work

    Agents have moved from answering questions to completing the steps of a process: reading documents, calling customers, updating systems of record.

  2. 02

    The platform comes from the cloud

    Enterprise agent platforms now give every company agents, connectors to its data and the controls to govern them. Companies no longer need to build their own.

  3. 03

    The difference is the redesign

    Every company can buy the same platform. Results depend on how far a company redesigns its processes, roles and controls around agents.

  4. 04

    AI cost becomes an operating cost

    As agents take on volume, model spend grows with the business. It has to be measured per task and managed like any other operating cost.

02What AI-native means

A process is AI-native when agents do the work and a named person owns the result.

Today

People answer every call, chat and email, and most questions repeat.

AI-native

Agents resolve common requests across voice, chat and email and pass the rest to a person with the context attached.

Agent runsRequest arrives
Agent runsIdentify customer
Agent runsAnswer or resolve
PersonException
Agent runsUpdate CRM
Owner
Head of customer service
Measured by
Resolved without hand-off · cost per conversation
See the agents for this function →
03How we do it

How we make a company AI-native.

01of 06

Map the work

ResultAI-native assessment

  1. 01

    Map the work

    We list the processes the company runs, with volume, cost, systems and the people involved. This shows where agents change the economics.

    AI-native assessment
  2. 02

    Choose the first processes

    We rank processes by volume, cost and risk and pick the first two or three. Each one gets a business owner and a target.

    Business case per process
  3. 03

    Redesign each process

    We decide which steps agents run, which they assist with and which stay with people, and we write the controls and hand-offs.

    Process and role design
  4. 04

    Deploy in your cloud

    We build the agents, connect them to the systems of record and run them in the company's own cloud, under its security boundary.

    Agents in production
  5. 05

    Govern and measure

    Every agent passes evaluation on real cases before it goes live, logs every action and reports its cost per task.

    Evaluation, audit, cost per task
  6. 06

    Scale to the next process

    The next process reuses the same connectors, knowledge and controls, so each one costs less to redesign than the last.

    A shared foundation
04Where it runs

On the agent platform you choose, inside your own cloud.

The platform runs the agents. Tilicho does the work on top of it: the process redesign, the agents and integrations, the controls and the economics. Your company keeps one platform, one security boundary and no new lock-in. We lead with Gemini Enterprise on Google Cloud.

Agents we build→
Your businessProcesses, people and the results they own
TilichoProcess redesign, agents, integrations, governance and cost per task
Agent platformAgents for every employee, agent builder, connectors and admin controls
Your cloudYour data, your systems of record, your security boundary
05WHERE IT RUNS TODAY

In production.

Travel · Customer calls

EaseMyTrip

Voice agents for one of India’s largest online travel companies.

Telecom · Customer calls

MyRepublic

Outbound calling first, inbound next. Part of the Sinar Mas group.

Lending · Customer calls

Religare Finvest

Voice agents for a lender.

Contracting · The whole business

GDDA

An agentic MVP across how the business runs.

Higher education · The campus

Colleges

42 agents per college, a faculty programme, student workshops and a weekly usage report against a 95%+ activation goal.

The campus programme →

Start with one process.

Pick the work that matters most. We will map it and show you what agents can run, with a named owner and a cost per task.